We believe in satisfying and delighting our customers. The product which we sell we belive that is the best customer can get at the price. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. Items which have reduced selling price are considered as sale items and which are sold at full price are considered non-sale (fresh) items.
For urgent orders, please Whatsapp the customer support team before booking since all products have a strict NO CANCELLATION policy. All blouses and ready-to-wear sarees are custom-made on orders and will not be canceled once the order is placed under any circumstances
If you have received a damaged product or the wrong item, please mail us at hafsaadofficial@gmail.com with your order number and a couple of pictures of the material within 7 Days of delivery.
We will replace the product as soon as possible or issue a store gift card if you need.
At Hafsaad, each product is quality checked, verified, and then shipped to the customer but we understand that manual errors can happen, so we offer to exchange the product or ship a new piece.
We understand that in some cases, you may not like the product you have received or feel that the product is different from what was shown. There might be several reasons for that. However, we have a strict ‘NO RETURN’ policy in such cases.
We at Hafsaad work with our tailoring team closely to provide you the best-fitted product. However as you understand under normal circumstances with your private tailor after many alterations only a perfect fit is possible.
We do recommend you to get the product stitched with your private tailor for the best fit, however we understand in certain international locations stitching is not possible or it is very closely. Hence we provide this service at nominal cost.
We can alter the product for you free of cost but you will have to send the product at your own expense and we will alter it and send it back to you. One side shipping charge company will bear.
Please mail the details along with the alterations needed to hafsaadofficial@gmail.com
In any case stitched product won’t be taken back and money will not be refunded.
We hope that people who buy products with beads and sequences understand that it has a tendency to come off. Even with good handling and shipping, this cannot be avoided. Most of such problems can be avoided during stitching. Tailor can hide the part which has less sequences or he can fix it all together. Before returning the product please ask your tailor if it can be adjusted. Even if we replace such items there are high chances that you will receive a similar product again.
Kindly note that cash on delivery charges or shipping charges are non-refundable items and only the product amount is given as store credit or refund once the product is sold.
We believe in satisfying and delighting our customers. The product which we sell we belive that is the best customer can get at the price. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. Items which have reduced selling price are considered as sale items and which are sold at full price are considered non-sale (fresh) items.
For urgent orders, please Whatsapp the customer support team before booking since all products have a strict NO CANCELLATION policy. All blouses and ready-to-wear sarees are custom-made on orders and will not be canceled once the order is placed under any circumstances
If you have received a damaged product or the wrong item, please mail us at hafsaadofficial@gmail.com with your order number and a couple of pictures of the material within 7 Days of delivery.
We will replace the product as soon as possible or issue a store gift card if you need.
At Hafsaad, each product is quality checked, verified, and then shipped to the customer but we understand that manual errors can happen, so we offer to exchange the product or ship a new piece.
We understand that in some cases, you may not like the product you have received or feel that the product is different from what was shown. There might be several reasons for that. However, we have a strict ‘NO RETURN’ policy in such cases.
We at Hafsaad work with our tailoring team closely to provide you the best-fitted product. However as you understand under normal circumstances with your private tailor after many alterations only a perfect fit is possible.
We do recommend you to get the product stitched with your private tailor for the best fit, however we understand in certain international locations stitching is not possible or it is very closely. Hence we provide this service at nominal cost.
We can alter the product for you free of cost but you will have to send the product at your own expense and we will alter it and send it back to you. One side shipping charge company will bear.
Please mail the details along with the alterations needed to hafsaadofficial@gmail.com
In any case stitched product won’t be taken back and money will not be refunded.
We hope that people who buy products with beads and sequences understand that it has a tendency to come off. Even with good handling and shipping, this cannot be avoided. Most of such problems can be avoided during stitching. Tailor can hide the part which has less sequences or he can fix it all together. Before returning the product please ask your tailor if it can be adjusted. Even if we replace such items there are high chances that you will receive a similar product again.
Kindly note that cash on delivery charges or shipping charges are non-refundable items and only the product amount is given as store credit or refund once the product is sold.
3,250.00৳ Original price was: 3,250.00৳ .2,190.00৳ Current price is: 2,190.00৳ .
3,250.00৳ Original price was: 3,250.00৳ .2,190.00৳ Current price is: 2,190.00৳ .
3,250.00৳ Original price was: 3,250.00৳ .2,190.00৳ Current price is: 2,190.00৳ .
3,250.00৳ Original price was: 3,250.00৳ .2,190.00৳ Current price is: 2,190.00৳ .
3,850.00৳ Original price was: 3,850.00৳ .2,490.00৳ Current price is: 2,490.00৳ .
3,850.00৳ Original price was: 3,850.00৳ .2,490.00৳ Current price is: 2,490.00৳ .
3,850.00৳ Original price was: 3,850.00৳ .2,490.00৳ Current price is: 2,490.00৳ .
3,850.00৳ Original price was: 3,850.00৳ .2,490.00৳ Current price is: 2,490.00৳ .
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We have a 3-day exchange policy in case of damages only, which means you have 10 days after receiving your item to request a return.
Perception of quality is subjective, no exchange/returns will be entertained for this reason
No exchange can be made for personal liking preferences of the product
Product unpacking video is a must for initiating any kind of complaints
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us via WhatsApp at +91 9043777815 or Instagram @hafsaaddotcom, or email at hafsaadofficial@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hafsaadofficial@gmail.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Always film a video while unpacking to authenticate that it is our product
Exceptions / non-returnable items
Certain types of items cannot be returned like custom products that include Ready to wear sarees, custom-made blouses, and luxury wear sarees (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds Refunds are applicable only on stock-out products, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To get in touch with us, please use the following details
Phone Number: +9190437 77815
Email: hafsaadofficial@gmail.com
Address: 18 Pidariyar koil lane, Broadway, Chennai-600001, Tamil Nadu, India